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RIVL — MARKET INTELLIGENCEDaily Brief

Daily Market Brief

Dave's Electric · Austin, TX

Today's snapshot

7new reviews
5negative
2customers in play

Your reviews

Dave's Electricvia Google · Today

2/5

“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”

No showCommunication
View on GoogleRespond now →
Dave's Electricvia Google · Today

5/5

“called at 7am with a dead outlet in the kitchen. Jake was here by 9 and had it fixed in 20 minutes. fair price too. will use again for sure”

Positive
View on Google

Market activity

Sparks Electricvia Google · Today

1/5

“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”

Overpricedcustomer in play
View on Google
Wired Right Electricvia Google · Today

1/5

“no showed twice. TWICE. finally got someone out here and they put the wrong breaker in. had to call another company to fix it. never again”

No showPoor workmanshipcustomer in play
View on Google
Lightning Bolt Electricalvia Yelp · Yesterday

2/5

“they left drywall dust everywhere and didnt even bother to clean up. found wire scraps behind my couch a week later. sloppy work”

Poor workmanship
View on Yelp
Amp'd Up Electricalvia Google · Today

5/5

“best electrician ive used in 20 years. rewired my whole panel, passed inspection first try, and the price was exactly what he quoted”

Positive
View on Google
Circuit Mastersvia Yelp · Today

2/5

“showed up an hour late, forgot a part, had to come back the next day. charged me for both visits. $250 for a ceiling fan install is ridiculous”

Slow serviceOverpriced
View on Yelp

Standings

BusinessGoogleNew
Amp'd Up Electrical4.84 new this month
Current Electric Co4.72 new this month
Dave's Electric (you)4.62 new this month↑ was 4.2
Lightning Bolt Electrical4.43 new this month
Circuit Masters4.26 new this month
Sparks Electric4.17 new this month↓ was 4.5
Wired Right Electric4.05 new this month↓ was 4.4

Your rating is 4.6—higher than 8 of 11 competitors near you.

Signals

customers in play

2 customers of Sparks Electric are looking for someone new. The reviews are highlighted below.

Rating move

Sparks Electric dropped 4.5 → 4.1. Their unhappy customers are reading reviews right now—yours included.

Competitor website changes

Wired Right Electric updated its website: New service category: 24/7

RIVL — MARKET INTELLIGENCEWeekly Brief

Competitor Moves This Week

Dave's Electric · Austin, TX

4 moves this week30 competitors watched

The one thing to do this week

Sparks Electric was tagged “Overpriced” in 3 reviews this week.

It's worth leading with that strength when you talk to customers this week.

What moved

Rating move

Sparks Electric's Google rating fell to 4.1 (was 4.5).

Complaint themes this week

Sparks Electric was tagged “Overpriced” in 3 reviews this week.

Website changes

Wired Right Electric updated its website: New service category: 24/7

Market activity

Lightning Bolt Electrical received 8 new reviews this week, 3 of them at 1–2 stars.

Trends

Amp'd Up ElectricalGaining · 4.8
Wired Right ElectricSlipping · 4.0
Lightning Bolt ElectricalSteady · 4.4

Your numbers

9your new reviews (30d)
62%your reply rate
RIVL — MARKET INTELLIGENCEMonthly Report

This month's themes

Dave's Electric · Austin, TX

6Competitors tracked
42Reviews analyzed
3Seeking alternatives

This month's themes

Sparks Electric's Google rating fell to 4.1 (was 4.5).

Sparks Electric was tagged “Overpriced” in 3 reviews this week.

Wired Right Electric updated its website: New service category: 24/7

It's worth leading with that strength when you talk to customers this week.

Top signals this month

  1. 1Sparks Electric's Google rating fell to 4.1 (was 4.5).
  2. 2Lightning Bolt Electrical received 8 new reviews this week, 3 of them at 1–2 stars.
  3. 3Wired Right Electric updated its website: New service category: 24/7

Competitive landscape

BusinessGoogleReviews
Amp'd Up Electrical4.8310
Current Electric Co4.7279
Dave's Electric (you)4.6248
Lightning Bolt Electrical4.4217
Circuit Masters4.2186
Sparks Electric4.1155

Complaint theme analysis

Overpriced5 → 7
No show3 → 5
Communication4 → 4
Poor workmanship2 → 3

Customer voice

Selected verbatim reviews from the past 30 days. Review text is presented unedited.

Sparks Electricvia Google · Today

1/5

“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”

Overpricedcustomer in play
View on Google
Amp'd Up Electricalvia Google · Today

5/5

“best electrician ive used in 20 years. rewired my whole panel, passed inspection first try, and the price was exactly what he quoted”

Positive
View on Google

Opportunity signals

3Customers seeking alternatives
2Businesses affected

Strategic recommendations

Prioritized actions based on the market information in this report.

Recommendation

It's worth leading with that strength when you talk to customers this week.

Real example with sample data.

See what your competitors' customers are saying in under 60 seconds

How it works

Your market briefing, delivered.

Website trackers tell you when a competitor changes a page. RivL tells you when their customers start complaining—when you may have a chance to win their business.

RivL · Daily Market BriefReal example with sample data.
Sparks ElectricView on Google
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
OverpricedThis customer is actively looking for a new provider—the job is up for grabs.
  1. 01

    Step 1

    Tell us your business type and service area. It takes under 2 minutes.

  2. 02

    Step 2

    We discover competitors in your area and start monitoring their reviews automatically.

  3. 03

    Step 3

    Every morning, get new reviews categorized and linked to the source. Pro customers also get text alerts for notable events.

How it works

Your advantage in the local market

Understand your competitive landscape every morning by email. Text alerts are available with Pro.

Complaint Tracking

See the complaint themes customers mention across your market, from pricing to communication.

customers in play

Real example with sample data.
Rapid RooterView on Google
“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”
No showThis customer is actively looking for a new provider—the job is up for grabs.

Standings

Real example with sample data.
Dave's Electric4.7 ★9 new this month↑ was 4.4
Sparks Electric4.2 ★6 new this month↓ was 4.5
Wired Right3.9 ★3 new this month

Rating Trends

Track who is gaining or losing ground, based on real rating changes.

Review Monitoring

Every new competitor review is tagged and categorized automatically. Learn about service problems as they appear.

RivL · Daily Brief

Daily Market Brief

7new reviews
5negative
2customers in play

The price is the price

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