Dave's Electricvia Google · Today
“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”
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See What Your Competitors' Customers Are Saying
Monitor every competitor review in your market. Spot complaints, track rating changes, and stay ahead with a clear daily briefing.
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RIVL — MARKET INTELLIGENCEDaily Brief
Daily Market Brief
Dave's Electric · Austin, TX
Today's snapshot
3new reviews
1negative
2customers in play
Your reviews
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
Standings
| Business | New | Trend | |
|---|---|---|---|
| Dave's Electric (you) | 4.6 | +3 | ↑ was 4.2 |
| Sparks Electric | 4.1 | +5 | ↓ was 4.5 |
Your rating is 4.6—higher than 8 of 11 competitors near you.
3 new this month
Signals
Respond today
Respond to your 2★ review. A considered reply can win the customer back, and every future customer reads it—one tap below.
customers in play
2 customers of Sparks Electric are looking for someone new. The reviews are highlighted below.
RIVL — MARKET INTELLIGENCEWeekly Brief
Competitor Moves This Week
Dave's Electric · Austin, TX
3 moves this week30 competitors watched
The one thing to do this week
Sparks Electric was tagged “Overpriced” in 3 reviews this week.
It's worth leading with that strength when you talk to customers this week.
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
RIVL — MARKET INTELLIGENCEMonthly Report
Customer voice
Dave's Electric · Austin, TX
Selected verbatim reviews from the past 30 days. Review text is presented unedited.
SEEKING ALTERNATIVE
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Sparks Electric · via Google · Today ·View on Google
Opportunity signals
6Customers seeking alternatives
3Overpriced
Real example with sample data.
Daily Market Brief
Website trackers tell you when a competitor changes a page. RivL tells you when their customers start complaining—when you may have a chance to win their business.
RivL · Daily Market BriefReal example with sample data.
Sparks ElectricView on Google
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
OverpricedYour rating is 4.6—higher than 8 of 11 competitors near you.
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Tell us your business type and service area. It takes under 2 minutes.
Step 2
We discover competitors in your area and start monitoring their reviews automatically.
Step 3
Every morning, get new reviews categorized and linked to the source. Pro customers also get text alerts for notable events.
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Review Monitoring
Every new competitor review is tagged and categorized automatically. Learn about service problems as they appear.
“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”
Complaint Tracking
See the complaint themes customers mention across your market, from pricing to communication.
Sparks ElectricView on Google
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
OverpricedThis customer is actively looking for a new provider—the job is up for grabs.
Rating Trends
Your rating is 4.6—higher than 8 of 11 competitors near you. · 3 new this month · was 4.2
Website Change Monitoring
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Competitor sites are checked every day. Service, pricing, or message changes appear in your digest.
Brand Mention Monitoring
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Learn when competitors appear in local news and press, including awards, openings, and negative coverage.
Weekly Briefing + Monthly Report
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Get a Weekly Strategy Briefing every Monday and a complete monthly PDF with trends, complaints, and standings.