Dave's Electricvia Google · Today
“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”
No show
Simple, transparent pricing
Know what your competitors' customers are complaining about and stay ahead of your market.
9:41● ●
RIVL — MARKET INTELLIGENCEDaily Brief
Daily Market Brief
Dave's Electric · Austin, TX
Today's snapshot
3new reviews
1negative
2customers in play
Your reviews
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
Standings
| Business | New | Trend | |
|---|---|---|---|
| Dave's Electric (you) | 4.6 | +3 | ↑ was 4.2 |
| Sparks Electric | 4.1 | +5 | ↓ was 4.5 |
Your rating is 4.6—higher than 8 of 11 competitors near you.
3 new this month
Signals
Respond today
Respond to your 2★ review. A considered reply can win the customer back, and every future customer reads it—one tap below.
customers in play
2 customers of Sparks Electric are looking for someone new. The reviews are highlighted below.
RIVL — MARKET INTELLIGENCEWeekly Brief
Competitor Moves This Week
Dave's Electric · Austin, TX
3 moves this week30 competitors watched
The one thing to do this week
Sparks Electric was tagged “Overpriced” in 3 reviews this week.
It's worth leading with that strength when you talk to customers this week.
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
RIVL — MARKET INTELLIGENCEMonthly Report
Customer voice
Dave's Electric · Austin, TX
Selected verbatim reviews from the past 30 days. Review text is presented unedited.
SEEKING ALTERNATIVE
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Sparks Electric · via Google · Today ·View on Google
Opportunity signals
6Customers seeking alternatives
3Overpriced
Real example with sample data.
Standard · Daily
RIVL — MARKET INTELLIGENCEDaily Brief
Daily Market Brief
Dave's Electric · Austin, TX
Today's snapshot
3new reviews
1negative
2customers in play
Your reviews
Dave's Electricvia Google · Today
“scheduled for 10am, nobody showed up until 1pm. no call, no text. the work was fine once they got here but thats 3 hours of my day wasted”
No show
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
Standings
| Business | New | Trend | |
|---|---|---|---|
| Dave's Electric (you) | 4.6 | +3 | ↑ was 4.2 |
| Sparks Electric | 4.1 | +5 | ↓ was 4.5 |
Your rating is 4.6—higher than 8 of 11 competitors near you.
3 new this month
Signals
Respond today
Respond to your 2★ review. A considered reply can win the customer back, and every future customer reads it—one tap below.
customers in play
2 customers of Sparks Electric are looking for someone new. The reviews are highlighted below.
Pro · Weekly
RIVL — MARKET INTELLIGENCEWeekly Brief
Competitor Moves This Week
Dave's Electric · Austin, TX
3 moves this week30 competitors watched
The one thing to do this week
Sparks Electric was tagged “Overpriced” in 3 reviews this week.
It's worth leading with that strength when you talk to customers this week.
Market activity
Sparks Electricvia Google · Today
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
Overpricedcustomer in play
View on Google3 new this month
Sparks ElectricView on Google
“charged me $400 to replace a light switch. when i questioned it the guy got attitude and said thats the price. total ripoff. looking for someone new”
OverpricedYour rating is 4.6—higher than 8 of 11 competitors near you.
Standard
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Standard · Daily Market Brief
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- Daily email digest
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Pro · Competitor Moves This Week
- 30 competitors monitored
- Google + Yelp + BBB tracking
- Daily email + Weekly Strategy Briefing
- SMS alerts for notable events
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Feature comparison
StandardPro
Competitors monitored
Standard
- 10 competitors monitored
- Google review tracking
- Yelp review tracking
Pro
- 30 competitors monitored
- Google review tracking
- Yelp review tracking
- BBB tracking
Daily email digest
Standard
- Daily email digest
Pro
- Daily email digest
- Weekly Strategy Briefing
- SMS alerts
Automatic complaint tagging
Standard
- Automatic complaint tagging
- Your own review monitoring
- Rating trends
Pro
- Automatic complaint tagging
- Your own review monitoring
- Rating trends
Website change tracking
Standard
- Multi-language support
Pro
- Website change tracking
- Pricing change detection
- Brand mention monitoring
- Multi-language support
- Cross-platform comparison
- New competitor alerts
- Monthly market report (PDF)