Electricians Competitor Landscape: LA PUENTE, CA

“Very unethical company! They are so bad that a complaint has been filed by me against them with the Contractors State Board. They would go to length to make your life difficult. The company seems shady and unethical based on other reviews as well. They quoted me lower on phone during original installation but charged higher per email quote. The 240 volt outlet installed has never worked properly. I had complained to them immediately about this but they maintain it is properly installed. I'm getting errors while charging as the charger gets too hot and drops the speed to 16 A from 32 A. Tesla has looked this up multiple times and confirmed the charging mechanism within the car is working fine but something else is wrong with my outlet. The Tesla Mobile Connector has been changed twice (2 times) already and I keep getting the same errors. When I charge it with the same Mobile Connector (charger) at my friend's place, it works just fine. My Electric bill last month also came out to $855 which has been highest ever in my life. Tesla is saying something is wrong with the outlet at my home but the contractors refuses to fix it for free and wants another $520. They have many other complaints on their Yelp page as well which will confirm how unethical they are. Other electrical contractor who came out earlier this month to troubleshoot my situation stated that Omega Electrical Inc. has installed improper and cheap quality products which may not be working well and/or are going bad. Apparently, my city called me just recently (few weeks after filing complaint against Omega with the Contractors State Board) asking me if I had a permit for this installation which even the rep was not sure if it was required. I am not aware of any permit requirements for just installing an outlet like this inside my house. It is very likely Omega Electrical Inc. called my city complaining/informing about this.”

“Ignacio confirmed my appointment and then no one showed up. Had to call and see what was going on. Turns they thay booked someone to come out that was already busy, great! Then I get a call telling me I would have to wait longer for someone else to come out. Already they started off on the wrong foot. If they are gonna start off like this then I can only imagine how doing business with them is going to be like. So, I told the guy I was gonna cancel for today and I don't know if I'm gonna call them back. So, he just hung up on me. WOW! So unprofessional! Seems like this buisness doesn't care about being on time and professional.”