Electricians Competitor Landscape: SANTA MONICA, CA

“Paul Wegner owner of Santa Monica electric is extremely incompetent. He was hired to an entire new build, which he did, however, his inability to effectively communicate, over time caused an erosion of confidence in his true abilities. Mr. Wegner is not forthcoming with key information as a job progresses. At first I thought this lack of communication was due to a personality conflict in his mind of some sort, maybe it was just me, maybe our personalities just didn't match, or maybe he was having personal problem....but no, over the arc of time his worst skill (communication) became omnipresent, to the point where it was really a caustic personality issue. He managed to alienate everyone on the job, even his own employees. This really became apparent when I asked him even the simplest question, he would look at me like I had 3 heads. However his intransigent personality and inability to communicate are minor compared to his technical skill set as a licensed electrician. Mr Wegner took extreme liberties with my money and time, he exposed me to the potential for legal liabilities with the potential to cause extreme harm and or property damage. Before hiring this man you should ask him the following question, "Have you ever intentionally cut a ground wire to a light switch?" Just ask him this one simple question, if he says no he is lying. He takes the lazy way out when it comes to installing finished electrical work, and making ground connections, he intentionally clipped every single manufacturer attached ground wire of every single Lutron light switch in my house with a wire cutter, leaving only the box as a means to ground. This is extremely dangerous and goes against code and common sense. Light switch Manufacturers install ground wires inside light switch boxes (particularly for dimmers) for a reason. They are not just hanging on to the box to be pretty, they are the final critical connection to prevent an electrocution or fire should something ever go wrong, full stop! He did this on both every single switch and every single socket too.....He cuts them off, right down to the numb, to make it look like they were never installed to begin with. This is not only extremely dangerous but it is also the height of laziness, refusing to do the final step required for the safety of life limb and property. I only found out about this when a third party electrician was investigating why we were having issues with our Lutron dimmers. Had this third party not caught the issue I would have been blissfully unaware he was taking such dangerous shortcuts. The result of which could have been catastrophic! He is a reckless man, he belongs no where near your house, he may do things behind your back and you will never even know it. Rolling the dice is no something I'm interested in doing with electricity, you might as well play Russian roulette. Stay as far away from this man as possible. He is toxic, literally toxic.”

“I called this company last week. We had a problem with our Nest- heater connection. The manager convinced me to pay an annual fee for their servlces. He said any future appointments would be free estimates if I paid that fee. They sent an HVAC company and the technician quoted the repair for $550. I only agreed to it cause I have kids and the heater was not working. Today I had to call Zoom electricians again and said I need an electrician and I am supposed to have a free estimate. The lady on the phone says this to me: the estimate is free but we have to charge you $250 troubleshooting fee. You have a blown fuse and it is very dangerous. Trying to scare me and saying I would have a free estimate but even before coming out to do the estimate and diagnosing the issue, they are trying to charge me $250. This is ridiculous. STAY AWAY from this CROOK business!”

“i was baited on getting the service person. he was suppose to charge $60 for come and give me estimate. but he came and started working without giving estimate and asked for 450 after 15 min. stated yelling and fighting. very bad experience will complain in BBB and consume agency.”